irasv1 Privacy Policy

00 Introduction

irasv1 is a trusted online gaming platform in Bangladesh. We give the highest priority to our users' privacy. This privacy policy explains how we collect, use, store, and keep your personal information secure.

By using irasv1's website and services, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please stop using our services and contact us.

This policy applies to all digital services of irasv1, including our website, mobile version, live casino, slots, cricket betting, and all other sections.

1. Information We Collect

We may collect various types of information when you register on the irasv1 platform and use our services. This information falls into two main categories:

1.1 Information You Provide Directly

When you register on irasv1 or carry out a transaction, the information you provide yourself includes:

• Full name and date of birth (for age verification — minimum 21 years)
• Email address and mobile number
• Residential address
• Identity verification documents (copy of national ID card or passport)
• Payment information — bKash, Nagad, Rocket, or Upay account number
• Bank account details (for bank transfers)

1.2 Automatically Collected Information

When you use the irasv1 platform, certain information may be collected automatically through technical means:

• IP address and device identifier information
• Browser type, operating system, and language settings
• Time and date of access to the website
• Pages visited and click patterns
• Gaming activity and transaction history
• Information collected through cookies and similar tracking technologies

2. Purposes of Using Your Information

irasv1 uses collected information for the following legitimate purposes:

2.1 Account Management and Verification

• Confirming your identity and completing the account creation process
• Age verification — only those aged 21 or above may participate
• Ensuring account security and preventing unauthorized access

2.2 Processing Financial Transactions

• Completing deposit and withdrawal transactions
• Issuing bonuses and rewards
• Detecting fraud and maintaining financial security

2.3 Providing Customer Support

• Responding to your inquiries and complaints
• Providing 24/7 live chat support
• Resolving technical issues on the platform

2.4 Ensuring Responsible Gaming

• Monitoring unusual gaming behavior
• Implementing self-exclusion or limit-setting requests
• Providing information and support related to responsible gaming

2.5 Platform Development and Analytics

• Analyzing and improving the user experience
• Planning new games and services
• Identifying and resolving technical issues

3. Data Storage and Security

irasv1 gives the highest importance to protecting your personal information. We store and secure your data using industry-standard technology and processes.

3.1 Technical Security Measures

• SSL (Secure Socket Layer) encryption — all data transfers are encrypted
• Data encryption — stored information is kept in encrypted form
• Servers protected with firewalls and security software
• Regular security audits and updates carried out
• Two-Factor Authentication available

3.2 Organizational Security Measures

• Only authorized staff have access to personal information
• All staff sign confidentiality agreements
• Regular staff training and awareness programs are conducted
• A rapid response plan exists in the event of a data breach

3.3 Data Retention Period

We retain your information for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for a specified period to meet legal obligations, resolve disputes, or enforce relevant policies.

4. Sharing Information with Third Parties

irasv1 does not sell or rent your personal information to any third party. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted third parties for payment processing, technical infrastructure, and customer support. These partners are provided only the information necessary to carry out their work and operate under confidentiality agreements.

4.2 Legal Obligations

In the case of a court order, a lawful request from a government or regulatory authority, or other legal processes, we may be required to provide information in compliance with applicable law. In such cases we will always try to notify you as far as possible, unless prohibited by law.

4.3 Fraud Prevention

Information necessary for detecting and preventing financial fraud, money laundering, or other illegal activity may be shared with the relevant authorities.

4.4 Business Transfers

In the event of a merger, acquisition, or asset transfer involving irasv1's business operations, user information may form part of the transferred assets. In such cases we will notify you in advance.

5. Cookie Policy

irasv1 uses cookies and similar tracking technologies on its website. Cookies are small text files stored on your device that help improve your experience using the website.

5.1 Cookies We Use

• Essential Cookies: Required for the basic functionality of the platform, such as maintaining login sessions.
• Performance Cookies: Collect usage statistics for the platform and are used for improvements.
• Functionality Cookies: Remember your preferences such as language and theme settings.
• Security Cookies: Used to detect fraud and ensure account security.

5.2 Cookie Controls

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of the platform. Essential cookies remain active at all times.

6. Your Rights

As a registered user of irasv1, you have the following rights:

6.1 Right of Access

You may request a copy of the information stored in your account at any time. We will provide it within a reasonable time after receiving your request.

6.2 Right to Rectification

If any information in your account is incorrect or outdated, you may request that it be corrected or updated. Contact our support team and we will make the correction promptly.

6.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a set period due to legal obligations, active disputes, or financial audit requirements.

6.4 Right to Object to Processing

You may opt out of marketing communications at any time. This can be done through your account settings or by contacting our support team.

6.5 Data Portability

You may request your data in a structured, commonly used, and machine-readable format.

To exercise any of the above rights, please contact us:

7. International Data Transfers

irasv1's servers and operations may be run across various countries. Your information may be transferred to and stored outside Bangladesh. In such cases we ensure that:

• Transferred data is always protected by appropriate security measures.
• Data processing agreements are in place with third parties.
• International data protection standards are adhered to.
• The privacy of information is maintained regardless of location.

8. Privacy of Minors

irasv1 is for those aged 21 or above only. We do not knowingly collect information from anyone under the age of 21. Age verification is mandatory at the time of account registration.

If we are informed that we have unintentionally collected information from a minor, we will immediately close the relevant account and delete that information.

9. Third-Party Links and Services

The irasv1 platform may integrate services from game providers such as Pragmatic Play, JILI, PG Soft, Spribe, and Evolution Gaming. These third parties have their own privacy policies that are outside our control. We are not responsible for the privacy practices of these third parties.

The terms and privacy policies of payment providers (bKash, Nagad, Rocket, Upay, bank transfer) apply separately and are independent of ours.

10. Policy Changes and Updates

irasv1 reserves the right to update this privacy policy from time to time. For significant changes, we will notify you in the following ways:

• By posting a notice on the website
• By sending a message to your registered email address
• Via a popup notification when you log in to your account

Continued use of the platform after changes will be taken as your agreement to the updated policy. The date of any change will always be noted at the top of the policy.

11. Contact and Complaints

If you have any questions, comments, or complaints about this privacy policy, please contact us. Our dedicated privacy team will give your matter the proper attention it deserves.

We try to respond to your message within a reasonable time. Complex issues may take a little longer to resolve, but we will keep you updated on the progress.

Summary — Your information is safe with us

Key points of irasv1's privacy policy for easy reference:

• We do not sell your information or share it with unauthorized third parties.
• Your information is protected with SSL encryption.
• You can request to view, correct, or delete your information at any time.
• Our 24/7 support team is always here for you.
• Only people aged 21 or older may use irasv1.